Terms and Conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder, and the amended provisions pertaining to electronic records in various statutes. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of domain name https://ashaaxom.org ("Website"), including the related mobile site and mobile application ("Platform").

The Platform is owned by Association Of Social And Human Activist, a non-government organization registered under the Societies Registration Act XXI of 1860, with its registered office at Katara, Mangaldoi, Assam, India (referred to as "Platform Owner", "we", "us", or "our").

Your use of the Platform and services/tools are governed by these terms and conditions ("Terms of Use") and applicable policies. If you transact on the Platform, you are subject to the relevant policies. These Terms are legally binding. We may update these Terms anytime, and it's your responsibility to stay informed.

For the purpose of these Terms, "you", "your", or "user" shall mean any natural or legal person who accesses or transacts on the Platform.

ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE. PLEASE READ CAREFULLY BEFORE PROCEEDING.

The use of Platform and/or availing of our Services is subject to the following Terms of Use:

You agree to provide accurate and complete information during registration and use. You are responsible for all actions under your registered account.

Neither we nor third parties guarantee the accuracy, performance, or suitability of content offered on the Platform. You acknowledge such content may contain errors, and we exclude liability to the fullest extent permitted by law.

Your use of the Services is at your sole discretion and risk. You are responsible for evaluating the Services to ensure they meet your needs.

The Platform's contents, including design, layout, and graphics, are proprietary. You shall not claim any IP rights over such content.

Unauthorized use of the Platform and/or Services may result in legal action under applicable laws and these Terms.

You agree to pay us any charges associated with the use of our Services, as applicable.

You shall not use the Platform or Services for any unlawful or prohibited activities under Indian law.

The Platform may contain links to third-party websites. When you access these links, their terms and privacy policies will govern your interaction with them.

Upon initiating a transaction on the Platform, you enter a legally binding contract with the Platform Owner for the Services.

You shall indemnify and hold harmless the Platform Owner, its affiliates, officers, and agents against any claims, penalties, or expenses arising from your violation of these Terms, Privacy Policy, or any applicable laws.

Neither party shall be held liable for failure to perform obligations under these Terms if delayed or prevented by a force majeure event.

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mangaldoi, Assam.

All concerns related to these Terms can be directed to us using the contact information provided on the website.

Payments

All payment transactions on this Platform are processed securely through Razorpay, our trusted payment gateway partner. By using our payment service, you agree to the Razorpay Terms & Conditions and Razorpay Privacy Policy. We do not store your credit/debit card or bank information on our servers.

Refund and Cancellation

Donations or payments made through the Platform are generally non-refundable. If you believe a transaction was made in error, please email us at info@ashaaxom.org within 7 days with full transaction details. Refunds, if applicable, will be made at the sole discretion of the Platform Owner.

Account Suspension / Termination

We reserve the right to suspend or terminate your access to the Platform or Services at any time, without prior notice, in the event of any violation of these Terms or applicable laws.

User Content

If you submit or upload any content to the Platform (e.g., feedback, forms), you confirm that you have the legal right to do so and that the content does not violate any laws or third-party rights. We may remove such content without prior notice.

Modifications to Terms

These Terms may be updated periodically. Any modifications will be effective immediately upon posting on this page. Continued use of the Platform after changes indicates your acceptance of the updated Terms.

Last Updated on: June 26, 2025